Last updated: June 24, 2025
This Privacy Policy describes how Love Machine (“Company,” “we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from https://store.lovemachinenyc.com (the “Website”).
By using the Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
a. Information You Provide
- Contact details: name, email address, phone number, billing/shipping address
- Order information: items purchased, payment method (last 4 digits only), order history
- Account information (if you create an account): username and password
b. Information Collected Automatically
- Device information: IP address, browser type, operating system
- Usage data: pages visited, time on site, referring URLs
- Cookies: to improve site functionality and remember your preferences
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Communicate with you (order updates, promotions, etc.)
- Improve our Website and services
- Prevent fraud or misuse
3. Sharing Your Information
We may share your information with:
- Service providers: such as payment processors (e.g., Stripe), shipping partners, and website hosting providers
- Legal authorities: if required to comply with applicable laws or to protect our legal rights
- Third-party analytics tools: like Google Analytics (in anonymous or aggregated form)
We do not sell or rent your personal information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your shopping cart and login sessions
- Analyze traffic and usage patterns
- Offer relevant promotions or ads (if applicable)
You can manage cookie preferences in your browser settings.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting obligations.
You may request deletion of your personal data by contacting us (see Section 9).
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Opt-out of marketing emails at any time via the “unsubscribe” link
California and EU residents may have additional rights under CCPA and GDPR, respectively.
7. Children’s Privacy
This Website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us personal information, please contact us for removal.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Love Machine
New York, NY, United States
Email: [support@lovemachinenyc.com]
Website: https://store.lovemachinenyc.com
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes constitutes acceptance of the revised policy.